Question 1

What do I get when I press Get transcript?

Accepted Answer

The full text of the video: punctuation, capital letters, a label for each speaker and a timestamp on every paragraph. You land in an editor where the transcript follows the video as it plays, so you can check anything by listening to it. From there you copy the text or download it in the format you need.

Question 2

Can I transcribe a whole playlist or channel?

Accepted Answer

Yes. Paste the playlist or channel link instead of a single video and you get a list to pick from, up to 25 videos at a time. Each one runs as its own job, so a video that fails does not hold up the rest, and one page follows all of them. They spend the same minutes as anything else you transcribe.

Question 3

How do I get a transcript of a YouTube video?

Accepted Answer

Copy the link of the video, paste it in the box at the top of this page and start. You sign in first, then pick what you want: a transcript, a subtitle file, or captions burned into the video. When it is ready you get the text with punctuation, a label for each speaker and a timestamp on every paragraph.

Question 4

Do I need an account?

Accepted Answer

Yes, and it is free. You sign in with Google, Apple or email, no card needed. The account is what keeps your videos, your corrections and your downloads together, so you can come back to a transcript later. Every account starts with 10 free minutes to try the quality on your own videos.

Question 5

What can I do with the 10 free minutes?

Accepted Answer

Your account starts with 10 free minutes, once, so you can try the product before paying anything. They work on the site and through the API. If your video is longer than the minutes you have left, we transcribe the first part and show it to you, and the rest stays locked until you unlock that video, buy a credit pack or take a plan.

Question 6

Which YouTube videos can I use?

Accepted Answer

Public and unlisted videos work. Private videos, members-only videos, age-restricted videos, live streams and videos that were removed or blocked in your country cannot be opened by us, and you get a message that says which of those it is. You paste one video link at a time.

Question 7

How long can the video be?

Accepted Answer

Up to 12 hours. Anything over 10 minutes is split into parts, worked on in parallel and put back together, so you still get one transcript with the timings running through it. A long video uses more of your minutes, but it is not treated differently in any other way.

Question 8

How do I reach you if something goes wrong?

Accepted Answer

Reach us through the contact page. Tell us the link of the video and what went wrong, and we can look the job up. Billing questions, refunds, a transcript that came out badly and feature ideas all go through the same form, so nothing gets lost in a mailbox.

Question 9

Can I search inside a long transcript?

Accepted Answer

Yes. Open Edit and use find and replace to jump to every mention of a word, with the number of hits shown as you type. Replace all fixes a name or a term through the whole text in one go. On a 12-hour video that is the difference between reading and scrubbing.

Question 10

Is a lecture or a podcast handled in one piece?

Accepted Answer

Yes. Anything over 10 minutes is cut into parts, transcribed in parallel and merged, and what you get back is one transcript with continuous timings. You never stitch anything together yourself, and the speaker labels carry across the whole video.

Question 11

Why are some words underlined?

Accepted Answer

Those are the words the model was least sure about, usually names, brands and technical terms. Switch the confidence view on and they are marked so you can jump to them, listen to that moment and correct the ones that are wrong, instead of rereading the whole text hunting for mistakes.

Question 12

Can I use the transcript for notes or study?

Accepted Answer

That is what most people do with it. Read instead of watching, search for the one thing you need, and copy the text into your notes app: the paragraphs survive the paste. Ask for a summary first if you want to know what a long video covers before you read it.

Question 13

Can I quote a video and point at the moment?

Accepted Answer

Yes. Every paragraph has its own timestamp, so you can quote a line and say exactly when it was said. Keep the timestamps in the export and the times travel with the text; turn them off and you get clean prose for a document.

Question 14

Can I change how the paragraphs are split?

Accepted Answer

Yes. We start a new paragraph on every speaker change and after at most 30 seconds, which keeps long monologues readable. In the editor you can split a paragraph where a new thought starts, or join two that belong together, and the timestamps move with them.

Question 15

What does a transcript look like?

Accepted Answer

Running text with punctuation and capital letters, split into paragraphs. A new paragraph starts whenever the speaker changes, and after at most 30 seconds of one person talking. Every paragraph carries a timestamp you can click to jump the video to that moment, and a label for the person speaking.

Question 16

Does this work on videos without captions?

Accepted Answer

Yes. We do not read the captions on YouTube at all. We take the audio of the video and listen to it, so a video with no captions, with automatic captions full of mistakes, or with captions switched off by the creator all work the same way.

Question 17

How does it know who is speaking?

Accepted Answer

It separates the voices while it listens and gives each one a label, starting at Speaker 1. You can click any name and rename it to the real person, which changes it everywhere in the transcript at once. If a line was given to the wrong speaker you can move that line to the right one.

Question 18

Can I keep the "um" and "uh"?

Accepted Answer

Yes. By default we clean up filler words and stutters, because that reads better. Turn the clean-up off before you start and you get everything exactly as it was said, which is what you want for a quote, an interview or anything you need on the record. You can see what would be removed before you decide.

Question 19

What does the summary give me?

Accepted Answer

A short summary of the video in paragraphs, in the language that is spoken in it. It covers the topics and the main points. It is written text, not a list of bullets, and it carries no timestamps. It is there to tell you what a video is about before you read the whole transcript.

Question 20

What is the difference between a transcript and subtitles?

Accepted Answer

A transcript is the text to read, search and copy. Subtitles are timed lines made to run under a video, so they are cut into short cues that appear and disappear with the speech. Pick Subtitles when you want an SRT or WebVTT for an editor or for YouTube, and Transcription when you want the text itself.

Question 21

Can I get the captions burned into the video?

Accepted Answer

Yes. You get an MP4 with the captions rendered into the picture, which is what social platforms need when nobody turns the sound on. Choose 720p, 1080p or 4K. Burning in costs 3 times the video length at 720p, 4 times at 1080p and 5 times at 4K, because the video is encoded again.

Question 22

Which languages can you handle?

Accepted Answer

90+ languages, and you do not have to tell us which one it is: we work it out from the audio. You can also set the language yourself when a video mixes two of them or when the detection gets it wrong. Accents and dialects are handled by the same model.

Question 23

Can I translate the transcript?

Accepted Answer

Yes. Open a finished transcript, choose a language and you get the whole thing translated, with the speaker labels and the timestamps kept in place. You do one language at a time and can switch to another whenever you like. Translating a transcript you already have does not use extra minutes.

Question 24

Can I get subtitles in more than one language?

Accepted Answer

Yes. Pick the extra languages before you start and you get a subtitle file for each of them, with the cue timings matching the original so they stay in sync. You can have up to 10 languages including the one in the video. Each extra language costs one more time the video length.

Question 25

Which format should I download?

Accepted Answer

TXT for plain text you paste anywhere, DOCX for a Word document with the speakers in bold. The SRT and WebVTT downloads here carry the transcript in a subtitle layout, which is fine for reference. For real subtitle cues that an editor expects, start a Subtitles job instead.

Question 26

Can I fix mistakes in the transcript?

Accepted Answer

Yes. Click Edit and you can change any word, rename a speaker, split or join paragraphs, and find and replace a word through the whole text. Changes save by themselves and you can undo them. Play the video while you read and the transcript follows along, so you can check a word by listening to it.

Question 27

How do I get the text out?

Accepted Answer

Copy it in one go, or download it as TXT, DOCX, SRT and WebVTT. Two checkboxes decide whether the speaker names and the timestamps come along, so you can take clean prose into a document or keep the timings for reference. Subtitle files keep their cue times whatever you choose.

Question 28

Can I send a transcript to someone else?

Accepted Answer

Yes. Create a share link and anyone with that link can read the transcript on a page of its own, without an account and without seeing anything else from yours. They can read and copy the text; they cannot change it. Delete the transcript and the link stops working.

Question 29

How accurate is it?

Accepted Answer

Our benchmark measures 98.5% on clean read speech, 97.1% on harder audio, 94.3% on accented speech and 92.7% on talks: 95.7% across the set. Audio quality, accents and background noise move the number for any one video. We measure this every month on public speech collections that come with a human transcript to compare against, and we publish what came out, including the conditions where it scores worst.

Question 30

What if the transcript still has errors?

Accepted Answer

Fix them in the editor: the words we were least sure about are marked, so you can jump straight to them, listen and correct. Music, crosstalk and heavy background noise are where any tool struggles. If the result is not worth what you paid, ask us for a refund and you get it.

Question 31

What does one video cost me in minutes?

Accepted Answer

A transcript costs the length of the video: a 40-minute podcast uses 40 minutes. Asking for a summary or a translation of a transcript you already have costs nothing extra. Your first 10 minutes are free, so you can try a video before deciding to pay for the rest.

Question 32

What do the plans cost?

Accepted Answer

Creator is $10 a month for 600 minutes, Creator+ is $20 a month for 1,800 minutes and Pro is $50 a month for 6,000 minutes every month. Pay for a year and you pay for 10 months and get 12 months of minutes. Plan minutes reset at the start of each month. If you need more in a busy month you can add credits, which sit on top of your plan.

Question 33

Can I pay without a subscription?

Accepted Answer

Yes, in two ways. Credit packs are a one-off payment for a pot of minutes that never expires: The Deep Dive is $25 for 600 minutes, and there are bigger ones. Or pay for a single video: $3 for a video up to an hour, rising to $12 for the longest ones. Both work without a monthly plan.

Question 34

What happens to minutes I do not use?

Accepted Answer

Minutes that come with a monthly plan reset when the new month starts, so they do not pile up. Minutes you bought as credits are yours until you use them: they never expire. Unlocking one video separately does not touch either pot.

Question 35

How do I cancel?

Accepted Answer

Open the billing page in your account and cancel there, or ask us through the contact page and we do it for you. There is no notice period and nothing to negotiate. Your transcripts stay in your account after you cancel, so you can still read and download what you already made.

Question 36

What happens when my minutes run out?

Accepted Answer

Transcribing stops until your minutes reset, and nothing is charged. You can wait, buy a credit pack, or move up a plan. There is also extra usage, which is off until you switch it on yourself in Billing: with it on, anything past your included minutes costs $1 an hour on Creator, billed in whole hours. Each plan has its own rate and it lands on your next invoice.

Question 37

Do you give refunds?

Accepted Answer

Yes, no questions asked. If the result was not what you expected or you bought the wrong thing, ask through the contact page and we refund the purchase. We would rather give the money back than have you fight with a tool that did not do the job.

Question 38

Who can see my transcripts?

Accepted Answer

You, through your account. Nobody else can open them, and they are not listed or indexed anywhere. The one exception is a share link: if you create one and pass it on, whoever holds it can read that transcript. Delete the transcript and the link dies with it.

Question 39

How long do you keep my videos and transcripts?

Accepted Answer

The audio and video we downloaded are deleted after 7 days. The transcript itself stays in your account until you delete it, so it is there when you come back. Delete a transcript and it goes for good, together with its subtitle files and any burned-in video.

Question 40

Is my video used to train anyone's model?

Accepted Answer

No. Your audio goes to the speech-to-text engine we use to turn it into words, and the text goes to the model that writes summaries and translations when you ask for one. It is processed to give you the result and for nothing else. Payments run through Stripe, which never sees your video.

Question 41

Is there an API?

Accepted Answer

Yes. Send a video link, poll the job, read back the transcript, subtitle files or a captioned video. API and MCP are included on every plan. Your 10 free minutes work through the API too. You generate one token in your account and send it as a bearer token. The reference lists every endpoint with the request and the response you should expect.

Question 42

Can I use this inside Claude or ChatGPT?

Accepted Answer

Yes, through our MCP server. Add it once as a connector in Claude, ChatGPT, Cursor or Cline, sign in with your account, and then ask your assistant for the transcript or the subtitles of a video in plain language. It uses the same minutes as the site.

Feature	Free	Credits	SubscriberMost popular
High-accuracy transcription	Included	Included	Included
Multi-speaker identification (speaker labels)	Included	Included	Included
AI cleanup (filler words)	Included	Included	Included
AI summarization	Included	Included	Included
Export (TXT, SRT, WebVTT)	Included	Included	Included
Rename speakers	Not included	Included	Included
Web-hosted share link	Not included	Included	Included
Process long videos (up to 12 hours)	Not included	Included	Included
MCP accessClaude, ChatGPT, Cursor and Cline	Included	Included	Included
API accessREST API, same minutes as the site	Included	Included	Included
Priority support	Not included	Not included	Included

YouTube transcription with speaker labels and timestamps

Auto-captions aren't a transcript.

Turn hours of video into text you can search, quote, and reuse.

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