Frequently asked questions

How accurate are the transcripts?

We consistently achieve over 95% accuracy on most videos. Results may vary slightly based on audio quality, accents, and background noise — but we’re built for real-world use, not perfect studio conditions.

How do we ensure quality?

How fast will I get my transcript?

Can I use this for non-English videos?

What’s included in the free plan?

What is your refund policy?

What kind of Youtube videos work best?

What do I do if something goes wrong or the transcript is wrong?

Can I use this for video's I don't own?

What happens to my data?